Our Staff

Esperanza Services believes in teamwork. We work together as a team to achieve the same goal: to assist individuals with disabilities reach self-reliance. We are a service-oriented organization and strive to be the best in the field. We continuously work at providing the best possible servicing to our clients and their families and being accountable for that service.

Our organization promotes a friendly working environment. We encourage positive and constructive feedback at all organization levels. We believe discussion is important to learn from each other for future growth. Everyone's opinion is important to us. All employees are an asset to our company and we cultivate their personal development and upward movement within the organization.

As public service providers we hold ourselves accountable to the strictest state requirements: Our employees are

• Educated on the scope of services they provide and respect client confidentiality.
• Screened for criminal activity, fingerprinted through Live Scan, and tested for controlled substances
• Trained to respect client and employee boundaries - such as borrowing money, lending money, or contributing to any activity, which deters clients’ self-reliance.
• Knowledgeable of generic services available to the developmentally disabled population.
• Respectful to the client and family. They exercise professional judgment and advocate against exploitation or harm.
• Mandated reporters for Dependent Adult Abuse and Child Abuse.
• Prohibited to discriminate on the basis of race, ethnicity, national origin, color, sex, sexual orientation, age, marital status, political belief, religion, socio-economic status, weight or mental or physical disability.